The City of Poway takes responsibility for the sewer lateral between the cleanout at the property edge and the sewer main, so a clog that starts there is the city's to clear. Once sewage reaches a floor inside the home, the cleanup is a separate job.
Check the cleanout first
A cleanout is usually a rectangular or round box in the front yard near the sidewalk or curb. If sewage is rising in a tub or floor drain, a look at the cleanout helps show whether the blockage sits in the lateral or in the pipes inside.
What the crew removes
- Carpet, pad and any drywall the water touched
- Porous contents that cannot be cleaned safely
- Baseboards and the base of wet walls
Hard surfaces that stay get scrubbed and disinfected with an EPA-registered product. Anything porous that sewage soaked is bagged and discarded, because washing it does not make it safe to keep.
Drying after the cleanup
Once contaminated material is out, air movers and dehumidifiers dry the framing and subfloor, as in any structural drying job, while HEPA scrubbers keep the air clean. Daily readings continue until the structure matches a dry reference.
Wipes, diapers, cooking grease and paper towels belong in the trash, since the city warns against flushing them even when a package says flushable. The liquid stage follows water extraction.
